At Smarticlab, we aim to deliver your order as quickly and safely as possible. We offer free shipping all over India on all eligible orders. Once your order is confirmed, it is usually processed and shipped within 3 days.
Order Processing
- All orders are processed within 1–3 business days.
- Orders are shipped only after confirmation and successful verification.
- Delivery time may vary depending on your location and courier service availability.
Shipping Time
- Standard delivery time is usually 3 to 7 business days after dispatch.
- In some locations, delivery may take a little longer due to courier delays, weather conditions, or remote area service availability.
Free Shipping
- We provide free shipping across India.
- No extra shipping charges are applied at checkout unless mentioned otherwise for special cases.
Exchange Policy
- We accept size exchange requests if the product size does not fit properly.
- Exchange requests must be raised within 3 days of delivery.
- The product must be unused, unwashed, and in original packaging with tags intact.
Refund Policy
- Size-related refund can be provided in eligible cases as per our return review.
- Refunds are applicable only after inspection and approval of the returned product.
- Refund amount will be processed through the original payment method or as store credit, depending on the case.
Conditions for Exchange/Refund
- The product should not be damaged, used, or washed.
- Original invoice and packaging must be retained.
- Exchange/refund request must be made within the allowed time period.
- Sale items or final clearance products may not be eligible unless mentioned.
Delivery Issues
If your parcel is delayed, lost, or arrives damaged, please contact our support team as soon as possible so we can assist you.
Contact Us
For shipping, exchange, or refund support, you can contact Smarticlab customer care through WhatsApp, email, or website support.
